Terms + Conditions – Child Clients + Classes

Parents

At the end of each term*, parents are invited to watch classes. During normal term-time however, this is not permitted as the presence of parents/carers distracts the children. Having a ‘performance’ opportunity to work towards also aids the pupils’ understanding of rehearsing and practising for a specific goal.

*If we have done a whole school show or showcase, this will not happen.

Pupils

Clifford Studios operates an equal opportunities policy and reserves the right to refuse or withdraw places at their discretion.

Children develop at differing rates and therefore teachers inform parents when it is time for their child to move up to the next class. For some children, taking exams is not beneficial and parents are again be informed by the teacher when and if their child is being considered for entry.

Child Protection

During classes at CS it may be necessary for teachers to use physical contact in order to give effective correction and instruction. This will only happen where necessary and all teachers employed by CS hold full and current DBS checks.

Teachers

All teachers at CS hold full, enhanced DBS checks and attend regular Paediatric First Aid courses to keep their knowledge and skills current.

Teachers are responsible for children only during their class and when in the studio.

Photography + Social Media

During classes teachers will sometimes photograph or video pupils for promotional purposes or to aid memory of steps and choreography. Please let us know if you would prefer your child not be featured on the CS website and/or social media outlets.

Stopping Classes

6 LESSONS notice is required if your child is to be withdrawn from classes. If notice is not received, the next term’s fees are payable.

This is due to the forward planning required and to honour contracts with both staff and venues.

Some classes have waiting lists and if we do not receive notice and a place becomes available, someone on the waiting list may have found an alternative class.

Equally, if classes reduce significantly in number we may need to stop that class.

We (CS) always give 6 lessons notice of any changes we are making to the timetable. If this does not happen, we extend the notice deadline.

Mandated Closure

If CS is forced to stop in person classes due to a government mandate (e.g. the national + regional lockdowns of the 2020 CV19 pandemic) all classes will be moved online.

No refunds will be available for classes if they are moved online for any period though you can give your 6 lessons notice at any time.

Once you give notice, your place will be offered to any student on a waiting list so, once classes are moved back 'in person' your place is not guaranteed.

Payment

Payment for all classes must be received prior to the scheduled session to ensure you/your child’s space.

We send invoices in advance and payment is made via bank transfer only.

Each term you will be given a payment deadline and a date from which the £10 weekly late payment fee will be charged.

If payment is not made by 6 lessons into term, we will not be able to teach your child until the outstanding payment is received.

Once purchased, term fees will not be refunded. However exceptional circumstances will be taken into consideration at the discretion of CS.

Cancellations made by CS will be credited to clients’ accounts for use the following term if make up classes cannot be made.